• The Frame and structure of our lounges is covered by a 15 year warranty
• Leather and fabric, foam, fillings and stitching of our lounges is covered by a 15 Pro-Rata warranty against manufacturing defects. The Pro-Rata schedule is outlined in the table below
• Electric components*, including motors, buttons, electrical cables and power adapters, are covered by a 5 year warranty. *Excluding Batteries.
• Batteries are covered by a 12 month warranty against manufacturing defects. 
• Non-electric moving parts, including headrest mechanisms, recliner mechanisms and manual recliner cables, are covered by a 15 Pro-Rata warranty against manufacturing defects. The Pro-Rata schedule is outlined in the table below.
• Lounges used for commercial purposes are not covered by any warranty. Ask our team for more information. 

Gainsville has the right to attempt to repair a piece of furniture that may have an issue. If the fault is deemed to be a major fault which hinders your use of the product in such way that makes the product unfit for its purpose, you may be eligible for a refund. The amount refunded back to you is based on a Pro-rata schedule, which is outlined in the table opposite.

For example; You have spent $1,000 a lounge suite from Gainsville, and the recliner doesn’t work after 6 years of ownership. If Gainsville is unable to have the lounge repaired, you may be eligible for a refund of $450, as per the Pro-rata schedule. Gainsville will collect the lounge prior to processing your refund.